Reliable Water Restoration of The Colony

Water damage restoration service in The Colony, Texas

  1. About Us
  2. Service Area
  3. Services
  4. Testimonials
  5. Reviews
  6. Hours of Operation
  7. FAQs
  8. Photos & Images

About Us

Located in the heart of The Colony at 7552 Main St, Reliable Water Restoration is your go-to expert for all water damage restoration needs. Our mission is to provide fast, efficient, and reliable services to restore your property to its pre-damage condition.

Since our founding on August 8, 2015, we have been dedicated to providing top-notch services to our community. Owned and operated by John Thompson, our company is committed to restoring your property with expertise and care.

Why Choose Us?

  • Fair Pricing: We believe in offering competitive rates for high-quality water damage restoration services.
  • Licensed and Insured: We ensure all our operations are fully licensed and insured, giving you peace of mind.
  • Best Value Promise: Our goal is to provide you with the best value through exceptional service and efficient restoration.
  • Certified Technicians: Our technicians are highly trained and certified to handle all aspects of water damage restoration.
  • 24/7 Emergency Service: We are available 24 hours a day, 365 days a year, to address your emergency needs promptly.
  • Years of Experience: With nearly a decade of service, we have the experience and knowledge to manage any water damage situation.

Expert Water Damage Restoration Services

Our skilled technicians are equipped to tackle all types of water damage, from minor leaks to major flooding. We use state-of-the-art equipment and techniques to ensure thorough water extraction, drying, and dehumidification, minimizing damage and preventing mold growth.

Your Local Water Damage Restoration Experts

As a locally owned and operated company, we take pride in serving The Colony and surrounding areas. John Thompson and his team are dedicated to providing personalized service and customized restoration solutions to meet the unique needs of each client.

Preventative Measures and Maintenance

Preventative measures are key to avoiding future water damage. We offer comprehensive inspections and maintenance services to identify potential issues before they become major problems. Our team provides expert advice on how to protect your property from water damage.

Our Commitment to Quality

Our Service Area:

  • Frisco: Just north of The Colony, Frisco is known for its vibrant community and growing economy.
  • Plano: Located to the southeast, Plano is a major hub for corporate headquarters and offers numerous amenities.
  • Carrollton: South of The Colony, Carrollton is a diverse city with a strong sense of community and excellent schools.
  • Lewisville: To the west, Lewisville is known for its beautiful lake and numerous recreational opportunities.
  • Little Elm: Situated to the northwest, Little Elm is a rapidly growing suburb with a small-town feel and waterfront activities.
  • Hebron: A small town south of The Colony, Hebron offers a quiet residential atmosphere.
  • Addison: Southeast of The Colony, Addison is famous for its lively nightlife, restaurants, and annual events.
  • McKinney: Located northeast, McKinney boasts a charming historic downtown and a family-friendly environment.
  • Allen: East of The Colony, Allen is known for its excellent schools, shopping, and parks.
  • Prosper: A bit further north, Prosper is a growing community known for its upscale homes and suburban feel.
  • Coppell: Southwest of The Colony, Coppell offers a high quality of life with excellent schools and parks.
  • Grapevine: To the southwest, Grapevine is renowned for its historic downtown, wineries, and proximity to DFW Airport.
  • Flower Mound: West of The Colony, Flower Mound is known for its family-oriented community and natural beauty.
  • Richardson: Located southeast, Richardson is a major telecommunications hub with a diverse population.
  • Highland Village: Northwest of The Colony, Highland Village is a picturesque city with excellent schools and outdoor activities.

Our Favorite Neighborhoods:

Prestonwood, Castle Hills, Kings Gate, Shores at Waterstone, Lebanon Ridge Apartments, Hills of Kingswood, Kings Ridge

Don’t see your city or landmark listed? Give us a call! (469) 896-4391 We likely service your area.

Our Services Include:

Water Damage Cleanup & Repair

Our skilled contractors offer complete water damage repair and restoration, ensuring your property is swiftly returned to its pre-damage condition. Trust us for reliable, professional solutions.

Emergency Water Extraction

Our 24/7 emergency service specializes in sewage cleanup and water damage restoration. Count on our prompt, professional team to handle any water emergency, anytime.

Structural Drying

Our flood restoration company provides expert structural drying, including advanced wood floor drying. We handle water damage from sources like kitchen sinks, ensuring thorough and reliable drying. Trust us for efficient solutions.

Storm Damage Repair

Our industrial storm damage restoration services quickly address flood and storm damage. Trust our experienced team to efficiently restore your property and ensure safety.

Fire Damage Cleanup & Repair

Our company specializes in fire and smoke damage repair, using advanced techniques and equipment to fully restore your property. Trust us for swift, reliable, and effective services.

Mold Damage Restoration

Our water damage repair service specializes in expert mold remediation, ensuring your property is safe and healthy. Trust us to eliminate mold and restore your space effectively.

Sewage Cleanup

Our commercial restoration team specializes in prompt and efficient sewage cleanup. We ensure thorough cleaning, disinfection, and restoration, making your property safe and sanitary. Trust us for reliable, professional service.

Flood Cleanup

Need water damage cleanup? Our expert team specializes in fast, reliable flood and liquid damage repair. Trust us to restore your property efficiently and professionally.

Residential and Commercial

We provide comprehensive water damage restoration for homes and businesses, offering detailed cost estimates for transparency and efficiency. Trust us for prompt, reliable solutions.

Water Damage From Burst Pipes

We specialize in repairing damage from burst pipes, swiftly restoring your property and preventing further issues. Trust us for prompt, professional burst pipe water damage solutions.


Helen Dye Testimonial

Helen Dye

I recently had the pleasure of working with Reliable Water Restoration of The Colony after a severe water leak in my home, and I couldn’t be more satisfied with their service. From the moment I called, their team was prompt, professional, and incredibly knowledgeable. They quickly assessed the damage, explained the restoration process clearly, and worked efficiently to restore my home to its original condition. Their attention to detail and genuine care for my situation made a stressful event much easier to handle. I highly recommend Reliable Water Restoration for their exceptional service and dedication to their clients.

Our Reviews

Based on 27 reviews
Keith Ellis
Keith Ellis
Their website was easy to navigate, and it provided their certifications/endorsements up front, which makes the choice to contact Reliable Water Restoration of the Colony the sensible one for someone that has recently experienced water damage.
Luis Guzman
Luis Guzman
Great job to the team at Reliable Water of The Colony
Emily Ronan
Emily Ronan
This is an amazing company who really strives for customer service and satisfaction.
Gaby Villarreal
Gaby Villarreal
Great professional service!
Katie Chance
Katie Chance
They were very informative, and it's super easy to contact them and get a quote.
Sabrina Wynn
Sabrina Wynn
Reliable Water Restoration Service The Colony did an excellent job fixing my home after a clogged pipe caused leaking through the upstairs bathroom into the downstairs. They provided reliable timelines and quick restoration of the areas.
Tiara Danielle_XOXO
Tiara Danielle_XOXO
Thank you for helping me gather more information about my water damage in our basement your website has help educate me on things I never new I would need!

Our Hours of Operation

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

We provide 24/7 service so you can be sure that a supervisor will be available if you need help with anything.

Reliable Water Restoration of The Colony FAQs

What is the average cost for water damage restoration in The Colony?

The cost of water damage restoration varies significantly based on several critical factors:

  • Extent of Damage: Minor water damage, such as a small leak, may cost between $1,000 and $3,000, while extensive damage from flooding can range from $10,000 to $30,000 or more.
  • Type of Water: Clean water from a supply line typically costs less to remediate than grey water (from showers) or black water (from sewage).
  • Area Affected: The size and type of area affected (e.g., basement, living room, kitchen) will impact costs.
  • Materials: Different materials (e.g., drywall, hardwood floors, carpets) have varying levels of difficulty and cost for restoration.
  • Labor and Equipment: The complexity of the restoration process, including labor and specialized equipment required, will influence the final cost.

Additional Expenses to Consider:

  • Mold Remediation: If mold is present, remediation costs can add $500 to $6,000+.
  • Repairs and Reconstruction: Post-restoration repairs may include structural work, electrical, and plumbing repairs, costing anywhere from $500 to $10,000+.
  • Insurance Deductibles: If your insurance covers water damage, be aware of your policy’s deductible.

How much does it cost to service a water damage emergency in The Colony?

Emergency Water Extraction

  • Typical Range: $1,500 – $5,000
  • What it includes: Rapid removal of water to prevent further damage, including the use of pumps and industrial-grade wet/dry vacuums.

Structural Drying and Dehumidification

  • Typical Range: $1,000 – $3,000
  • What it includes: Use of high-powered air movers and dehumidifiers to thoroughly dry the affected areas, preventing mold growth.

Factors Influencing the Cost:

  • Severity and Source of Damage: The type and severity of the water source (e.g., burst pipe, flood) will affect the cost.
  • Response Time: Faster response times can mitigate extensive damage and reduce overall costs.
  • Equipment and Techniques: The need for advanced drying techniques and equipment can increase costs.

Who is the largest water damage restoration company in The Colony?

Determining the largest company can depend on various factors such as revenue, number of employees, or service area coverage. While Reliable Water Restoration of The Colony is a leading provider in the area, always consider:

  • Reputation and Reviews: Look for companies with strong positive feedback and testimonials.
  • Licensing and Insurance: Ensure the company is fully licensed and insured.
  • Experience and Expertise: Select a company experienced in handling your specific type of water damage.
  • Transparency and Pricing: Choose a company that provides clear, upfront pricing and detailed service explanations.

What are the two most common water damage scenarios in The Colony?

The two most prevalent scenarios include:

Burst Pipes

  • Description: Often caused by aging infrastructure or freezing temperatures, leading to significant water release into the home.
  • Impact: Can result in extensive water damage requiring immediate extraction, drying, and repairs.


  • Description: Typically results from heavy rains, hurricanes, or overflow from nearby water bodies.
  • Impact: Can cause widespread damage to multiple areas of a property, necessitating comprehensive restoration efforts.

Why are these scenarios common in The Colony?

  • Climate: The local climate, which can include severe storms and occasional freezing temperatures, contributes to these issues.
  • Infrastructure: Aging plumbing systems and inadequate drainage can exacerbate the frequency and severity of water damage incidents.

At Reliable Water Restoration of The Colony, we are equipped to handle these and other water damage scenarios with precision and care. Contact us for immediate assistance and professional restoration services.

Photos & Images

After a water leak or flood, never face the damage alone. We’ll do all the necessary work to get your life back on track!

If you need water damage help, there are professionals that can give you a free estimate over the phone or in person. They come to your house and you get the support & advice you need to help with your water restoration problem.

If your home has suffered from water damage, our water restoration experts can help. We specialize in a variety of areas and materials. Generally, we manage the complete repair and restoration process for you which includes everything from pumping to drying or extracting contaminated materials, to dehumidifying and sanitizing affected areas.

Our team also handles the reconstruction and remodeling of damaged sections, ensuring your home is restored to its original state or even better. We are equipped to handle all types of water damage, whether it’s due to a flood, leak, or plumbing issue.

Our goal is to provide quick, efficient, and thorough services to minimize the impact of water damage on your life and property.

Dallas Metro Best Water Damage Restoration Company

We have covered many locations around The Colony:

75010, 75036, 75056

Fm 423 / N Colony Blvd, Camey, Fm 423 / Overlake Dr, Overlake Dr / Pine Ct, City Center, Taylor St / Turner St

Why is Fast Response So Important?

After water damage, it’s important to take action as soon as possible to protect the things that have been affected. Experts suggest handling items immediately with caution and starting the cleanup process right away, as leaving them wet can lead to mold growth and further damage.

The EPA suggests that this prevents long-term damage and the growth of bacteria and fungi.

One study found that wet drywall, if left untreated for 48 hours, showed signs of microbial growth.

Don’t wait a second more before hiring a water damage contractor to help you out with the most crucial step in the process. Waiting it out won’t help and it’s not guaranteed that it can be taken care of, so the sooner they arrive, the higher your chances are at preventing permanent damage and costly repairs to your property.

If a construction site has experienced water damage, it might be necessary to remove and discard carpets, insulation & drywall.

Once the floodwater has been cleared, you can move into drying equipment that includes high efficiency dehumidifiers and commercial air movers. These work by removing water vapor from the house as well as moisture from the air.

If you do this as soon as possible, we can minimize the damage and won’t need to do a water damage repair.

3 Important Steps to Cleaning up your Water Damage

During a flood, you go through three stages of water damage:

1. Water Removal

Standing water can usually be extracted. Wet materials like damaged sheetrock, carpet pad or insulation can also be removed.

A professional cleaner is going to be needed to take care of any water cleanup where you live. They’ll need the appropriate space and equipment, as well as enough staff to handle all of your needs. The best thing that you can do is get them on board early on, so that they can work quickly and efficiently. Next up, phase two!

2. Dry out

There are many different options for controlling the effects of water damage like dehumidifiers and air movers. Fast drying is crucial for preventing mold, which can lead to illness.

Industrial grade dehumidifiers paired with powerful air movers can dry out flooded building materials in a matter of hours. They create super-dry air which draws moisture out of the walls and floors much more quickly than traditional drying methods.

water damage repair cost

Another great benefit provided by dehumidifiers is that they protect areas that were not directly exposed to water. Humid air will eventually cause them to peel or warp and can lead to mold in the future.

The moisture in the air can seep into your structures after flood clean up. To avoid this, make sure to remove excess water before it turns into droplets that can continue the spread of wetness.

3. Water Damage Restoration

Once the water damage has been fixed, you should start repairing the space to bring things back to normal.

If the water damage to your property has left it in a very bad state, you might need to engage the services of experts in the restoration of your home. This process could involve removing baseboards and drilling holes through wall surfaces that are thought to have been more severely damaged.

Water damage can cause your ceiling to sag or collapse over time. If you see any water damage, get it fixed quickly!

water damage repair

Anything that’s been permanently damaged from water – such as insulation, ground level floors and wood that can’t be saved – will need to be replaced.

If you are happy with how they handled the clean-up, consider talking to them about water damage repair. Most contractors know how to do both.

Why Choose Reliable Water Restoration?

The experts say that the first 48 hours following water damage in an occupied building are crucial. Do everything you can during this period to limit permanent damage!

That’s why we were there as soon as possible. We removed all standing water, blocked up furniture to get it away from the moisture, set up advanced drying equipment to dry the structure and contents, and applied an EPA registered mildewcide to all wet areas

Our crew will work to monitor your job and keep you and your insurance adjuster up to date throughout the drying process.

More information about The Colony TX

The Colony is a city located in the state of Texas. With 44,534 people and six neighborhoods, it is the 84th most populous city in Texas.

The Colony, TX is an expensive place to live but its real estate prices don’t rival the most expensive places in the U.S.

The Colony is a very white-collar city with around 86% of the population working in professional fields. Compared to the national average, this is high and may be a sign that the economy there is good. Most of these positions are sales and office workers, managers, and professionals.

That’s a lot of people living in The Colony who work in sales (14.19%), management occupations (14.18%), and office and administrative support (13.26%).